ticura logoticura logo

Support

Getting Started

Getting Started Guide

FAQ

Frequently asked questions

Support Contacts

We provide support through multiple channels:

  • Contact your Customer Success Manager (CSM)
  • Send a request to support@ticura.io
  • We offer Slack Connect channels for communication; please talk to your CSM if you are interested.

Knowledge base

Title

Suricata CLI Integration

Instructions for installing and using the Suricata CLI with a tailored rules feed from Ticura, enabling automated threat detection updates.

Crowdstrike Falcon API

Setup & config guide for Crowdstrike Falcon API integration

Fortinet Fortigate Nextgen Firewall

Setup & config guide for Fortinet Fortigate Nextgen Firewall

MISP Extended Export Format

Necessary steps to integrate the ticura subscription in your MISP instance

How to speed up a slow OpenCTI TAXII import on large feeds

Tune OpenCTI workers and missing-reference retries to speed up large TAXII 2.1 feed imports, then run a second pass for dropped relationships.

Splunk Enterprise Security

Setup & config guide for Ticura Threat Intelligence Feed consumption via TAXII2.1 in Splunk Enterprise Security.

STIX/TAXII 2.1 - Data Structure

Details about ticura's implementation of STIX 2.1 and TAXII 2.1

STIX 2.1 - Product Integrations

Details about how to integrate and use STIX/TAXII 2.1 data in specific products

Browser Extension - ticura Search

Instructions for installing and using the ticura Search browser extension for Firefox and Chrome, enabling quick threat intelligence lookups directly from the browser.

Confidence & Risk Score Calculations at Ticura

This article explains how Ticura calculates normalized risk and confidence scores for threat intelligence indicators by combining source-native ratings with additional contextual logic

Sign in to read this article